FREQUENTLY ASKED QUESTIONS
Check out our FAQ's below for additional information about our processes. If you would prefer to speak to someone directly, you can call us on 0208 065 4100
Is there a minimum transaction amount?
There is no minimum amount that you are obligated to send to your recipient.
Furthermore, there are also no fees when you set up an account with ARRACO FX.
How quickly will my recipient abroad receive my transfer?
Our automated systems carries out a payment run every 15 minutes, 24 hours a day. You can also pre-book transfers with your account manager to plan for future deals.
Is ARRACO FX a regulated company?
Our services are provided by Currency Cloud who are regulated by the Financial Conduct Authority. Our parent company ARRACO Global Markets is also a fully regulated group entity.
Who will I deal with at ARRACO FX?
Our experienced account managers have one clear goal - to make sure we add value to your existing client offering. All our clients will be assigned a dedicated dealer.
How do I know when my recipient has received my payment?
Both you and your recipient will instantly receive a payment confirmation receipt via email once the funds have been transacted.