Payment Tracking

PAYMENT 
TRACKING

WHAT IS PAYMENT TRACKING?

 

Payment tracking allows you to view the progress of your payment in real-time through regular updates. 

Enhanced information

You'll be able to see information such as the route your payment has taken, any fees or deductions charged by routing banks when it has reached your recipient's bank and even when it credits your recipient's account.

How does it work?

You will receive live updates on payment. 

 

What information will I be able to see?

We'll show you:

  • The status of your payment

  • The name, address and SWIFT code of any bank that's handled the payment

  • The time at which it was received at a given bank

  • Any routing fees that have been applied to the payment

  • When your funds credit your recipient
     

What do I need to do?

If you have an account, you don't need to do anything. Payment tracking will be enabled on your account as standard. To track a payment, simply select the required payment and click the Payment tracking button next to it.